CCVSR Video Session RecorderUser Manualwww.aten.com
CCVSR User ManualxConventionsThis manual uses the following conventions:Product InformationFor information about all ALTUSEN products and how they can
CCVSR User Manual90Windows XP InstallationIf you are installing the CCVSR on a computer running Windows XP you need to install IPv6 first. To install
Appendix91Trusted CertificatesOverviewWhen you try to log in to the device from your browser, a Security Alert message appears to inform you that the
CCVSR User Manual92Self-Signed Private CertificatesIf you wish to create your own self-signed encryption key and certificate, a free utility – openssl
Appendix93Limited WarrantyALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purc
1Chapter 1IntroductionOverviewThe Video Session Recorder is ATEN’s innovative software which was developed to work with ALTUSEN KVM Over the NET™ prod
CCVSR User Manual2Features Automatically create complete recordings of a computer’s operations when remote users access a KVM port – which are saved
Chapter 1. Introduction3RequirementsComputerSystems that the Video Session Recorder will be installed on should meet the following requirements: Har
CCVSR User Manual4LicensesThe CCVSR license controls the number of Primary Servers, Secondary Servers, Archive Servers and nodes permitted on the CCVS
Chapter 1. Introduction5CCVSR Deployment Example:License OptionsModel Node PrimaryCCVSR8 8 1CCVSR16 16 1CCVSR32 32 1CCVSR64 64 1CCVSR128 128 1CCVSR25
CCVSR User Manual6Add Node OptionsAdd License Model NodesCCVSRN1 1CCVSRN8 8CCVSRN16 16CCVSRN32 32CCVSRN64 64CCVSRN128 128CCVSRN256 256CCVSRN512 512CCV
7Chapter 2VSR InstallationOverviewThis chapter describes how to install the Video Session Recorder (VSR) software on a computer. The VSR application r
CCVSR User Manual83. On the Select Installation Folder page, specify the installation folder, or click Browse to choose the location where you want to
Chapter 2. VSR Installation95. When the installation is complete the following message will appear:LicensesUpon completion of the VSR software instal
CCVSR User ManualiiFCC InformationThis is an FCC Class A product. In a domestic environment this product may cause radio interference in which case th
10Chapter 3VSR ApplicationOverviewThe Video Session Recorder (VSR) application runs background services for the Video Session Recorder’s browser inter
Chapter 3. VSR Application113. The Config dialog box appears with two VSR Service options, as shown: Register VSR Service: This option installs and r
CCVSR User Manual125. Once you are logged in, the main page appears:
Chapter 3. VSR Application13The VSR Main PageWhen the VSR application opens you have 5 tabs to choose from: Sessions, System Log, Settings, Maintenan
CCVSR User Manual14System LogThe System Log tab provides a detailed log of events taking place on the Video Session Recorder.The System Log provides a
Chapter 3. VSR Application15SettingsThe settings tab is used to determine how the Video Session Recorder functions on the local machine: as a Primary
CCVSR User Manual16Service PortsAs a security measure, if a firewall is being used, the Administrator can specify the port numbers that the firewall w
Chapter 3. VSR Application17MaintenanceThe Maintenance tab is used to Backup and Restore system configuration settings and user account information t
CCVSR User Manual18LicenseThe License tab is used to upgrade your software and add server licenses. Upgrading the LicenseThe license controls the tota
19Chapter 4VSR Archive ServerOverviewThe VSR Archive Server allows you to store, playback, import, and export data created on VSR servers. The softwar
CCVSR User ManualiiiUser InformationOnline RegistrationBe sure to register your product at our online support center:Telephone SupportFor telephone su
CCVSR User Manual203. On the Select Installation Folder page, specify the installation folder, or click Browse to choose the location where you want t
Chapter 4. VSR Archive Server215. If a message appears to insert the License Key, re-plug the USB License Key into your computer or try a different U
CCVSR User Manual227. When the installation is complete the following message will appear:LicensesUpon completion of the VSR software installation, a
Chapter 4. VSR Archive Server23Archive Server GUIThe Archive Server’s interface has 5 tabs: Playback, Export/Import, Storage, Settings, and License;
CCVSR User Manual24PlaybackThe Playback tab is used to search and playback video log files which have been archived or manually imported. To see a lis
Chapter 4. VSR Archive Server25Play SelectedTo playback video logs, click Search* for a list of the archived video log to appear:Select the checkboxe
CCVSR User Manual26Export/ImportThe Export/Import tab is used to export and import video log files in a single database (.vse) file format. The databa
Chapter 4. VSR Archive Server27Search FileThe Search File button is used to search for video log files on the Device Name you have selected. The resu
CCVSR User Manual28StorageThe Storage tab is used to add storage locations. This is where archived video logs are saved. You can add multiple storage
Chapter 4. VSR Archive Server29SettingsThe Settings tab is used to set the Server Settings:On this tab you can set the Service Port and Language. The
CCVSR User ManualivPackage ContentsBasic PackageThe Video Session Recorder package consists of:1 Video Session Recorder USB License Key1 Software CD1
CCVSR User Manual30LicenseUse the License tab to upgrade your license key. Insert the USB License Key into your computer, then click Upgrade.If the up
31Chapter 5The User InterfaceOverviewThe Video Session Recorder’s user interface is accessed via web browser and contains the main features and functi
CCVSR User Manual32The Web Browser Main PageOnce users login and are authenticated, the Web Browser Main Page comes up, with the Playback page display
Chapter 5. The User Interface33The Tab BarThe number and type of icons that appear on the Tab Bar at the top of the page are determined by the user’s
CCVSR User Manual34There are two small icons at the extreme right of the page. Their functions are described in the table, below:Logs: The Log page di
35Chapter 6PlaybackOverviewThe Playback tab is used to search and playback video log files and manage user sessions. The Playback tab has 3 menu pages
CCVSR User Manual36Port ListThe Port List is used to find video logs by port. Ports list under the KVM device they are attached to. When you select a
Chapter 6. Playback37Advanced SearchThe Advanced Search page is used to search for video logs on a broad scale. You can search for video logs by Begi
CCVSR User Manual38SessionsThe Session page lets the administrator and users with User Management permissions see at a glance which users are currentl
Chapter 6. Playback39Video Log ViewerThe Video Log Viewer is a build in video player that pops-up when executing video log files for playback. The Vi
CCVSR User ManualvContentsFCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiSJ/T 11364-2006.
CCVSR User Manual40Faster: The Faster button is used to increase the playback speed of a video log. You can increase the speed X2, X4, or X8 of the no
Chapter 6. Playback41Control Panel: When playing videos, in addition to the video image, the Control Panel shows the operations (mouse clicks and key
42Chapter 7User ManagementOverviewWhen you select the User Management tab the screen comes up with the Users page displayed: The page is organized int
Chapter 7. User Management43UsersThe Video Session Recorder supports three types of users, as shown in the table, below:Adding UsersTo add a user, and
CCVSR User Manual443. Enter the required information in the appropriate fields. A description of each of the fields is given in the table below:Field
Chapter 7. User Management454. At this point you can assign the new user to a group by selecting the Groups tab – the Groups page is discussed on page
CCVSR User Manual467. Click Users in the Sidebar to return to the main screen. The new user appears in the Sidebar list and in the main panel, as well
Chapter 7. User Management47GroupsGroups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to
CCVSR User Manual48group’s device access rights by selecting the Devices tab – the Devices page is discussed on page 54, or you can assign VSR configu
Chapter 7. User Management49Deleting GroupsTo delete a group, do the following:1. In the Sidebar, click the Groups icon.2. In the main panel, select t
CCVSR User ManualviService Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Archive Server. . . . . . . . . .
CCVSR User Manual50Users and GroupsThere are two ways to manage users and groups: from the Users notebook; and from the Group notebook.Note: Before yo
Chapter 7. User Management51Removing Users From a Group From the User’s NotebookTo remove a user from a group from the User’s notebook, do the followi
CCVSR User Manual52Assigning Users to a Group From the Group’s NotebookTo assign a user to a group from the Group notebook, do the following:1. In the
Chapter 7. User Management53Removing Users From a Group From the Group’s NotebookTo remove a user from a group from the Group’s notebook, do the follo
CCVSR User Manual54Device Assignment When a user logs in to the Video Session Recorder, the interface comes up with the Playback page displayed. All t
Chapter 7. User Management55Config: Selecting this checkbox gives a user the ability to enable/disable ports for devices found in the Device Managemen
CCVSR User Manual56System PermissionsSystems permissions allows administrators to give users or groups the ability to make systems configuration chang
Chapter 7. User Management57Assigning System Permissions From the Group’s NotebookTo assign systems configuration permissions to a user from the Group
58Chapter 8Device ManagementOverviewThe purpose of the Device Management tab is to add KVM devices and configure ports through which the Video Session
Chapter 8. Device Management59Adding KVM DevicesTo add a KVM switch to the KVM Device list, do the following:1. From the Device Management page, click
CCVSR User ManualviiPlayback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Advanced Search . . . . . . .
CCVSR User Manual60Configuring KVM PortsTo enable a KVM Port, so that the Video Session Recorder records it when accessed through the switch, do the f
Chapter 8. Device Management61Deleting KVM DevicesTo delete a KVM Switch from the KVM Device list, do the following:1. In the main panel, select the K
62Chapter 9LogsOverviewThe Video Session Recorder logs all the events that take place on it. To view the contents of the log, click the Log tab. The L
Chapter 9. Logs63Search LogsThe Search Logs page allows you to search logs by Time, Information, and Priority. In addition, you can export your search
CCVSR User Manual64Information Searches for a particular word or string. Key the word or string into the Information text box. Only events containing
Chapter 9. Logs65Notification SettingsThe Notification Settings page lets you decide which events trigger a notification, and how the notifications ar
66Chapter 10System ManagementOverviewThe Systems Management tab is used to view and manage the Video Session Recorder’s system settings. When you sele
Chapter 10. System Management67System InfoWhen you select the System Management tab the System Info page appears with General information about the lo
CCVSR User Manual68NetworkThe Network page is used to specify the service ports used to access the Video Session Recorder, as shown here:As a security
Chapter 10. System Management69ANMSThe ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization manag
CCVSR User ManualviiiChapter 10.System ManagementOverview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CCVSR User Manual704. Key in the email address of where the report is being sent from in the From field.Note: 1. Only one email address is allowed in
Chapter 10. System Management71Authentication Disable Local AuthenticationSelecting this option disables login authentication on the Video Session Re
CCVSR User Manual726. On the RADIUS server, Users can be authenticated with any of the following methods: Set the entry for the user as su/xxxxWhere
Chapter 10. System Management73On the LDAP / LDAPS server, Users can be authenticated with any of the following methods: With MS Active Directory sch
CCVSR User Manual74SecurityThe Security page is divided into 5 panels, as described in the sections that follow.Login FailuresFor increased security,
Chapter 10. System Management75Filter IP FilteringIP Filters control access to the Video Session Recorder based on the IP addresses of the client com
CCVSR User Manual76 Adding FiltersTo add an IP filter, do the following:1. Click Add. A dialog box similar to the one below appears:2. Key the addres
Chapter 10. System Management77Account PolicyIn the Account Policy section, system administrators can set policies governing usernames and passwords.T
CCVSR User Manual78Private CertificateWhen logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging
Chapter 10. System Management79Certificate Signing RequestThe Certificate Signing Request (CSR) section provides an automated way of obtaining and ins
CCVSR User ManualixAbout This ManualThis User Manual is provided to help you get the most from your Video Log Server system. It covers all aspects of
CCVSR User Manual803. After filling in the form (all fields are required), click Create.A self-signed certificate based on the information you just pr
Chapter 10. System Management81Video Session RecorderThe Video Session Recorder page is used to add Secondary VSR Servers available on the network, so
CCVSR User Manual822. Select a VSR Server from the list and click Add Selected, or click Add All. 3. The VSR Server will now appear on the main page a
Chapter 10. System Management83Log ServersThe Log Servers lists Secondary VSR Servers in the sidebar which have been added from the Video Session Reco
84Chapter 11PreferencesOverviewThe Preferences tab allows users to set up their own individual working environments. The Video Session Recorder stores
Chapter 11. Preferences85Video Search Results Per PageThis sets the number of search results that will appear after submitting video log searches from
86AppendixSafety InstructionsGeneral Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on
Appendix87 If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not e
CCVSR User Manual88Technical SupportInternational For online technical support – including troubleshooting, documentation, and software updates: http
Appendix89USB Authentication Key SpecificationsSupported KVM Over the NET™ SwitchesSupported KVM Switches that the Video Log Sever requires to record
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